CONDITIONS OF SALE
These General Terms and Conditions of Sale (“General Terms and Conditions of Sale” or “GTCS”) govern the offer and sale of products through the Website by CF Studio di Cristina Ferrari, with registered office at Via Cosseria, 9, VAT no. 113808880010, 10131 – Turin (TO), Tax Code and registration number with the Companies Register held by the Chamber of Commerce of Turin no. FRRCST58L66H823W, registered in the Economic and Administrative Index under no. TO-1208999, Share Capital Euro 20,000.00, certified email cfstudio@mailcertificato.it, email info@cristinaferrariofficial.it (the “Seller”).
1. OUR COMMERCIAL POLICY
1.1 The Seller offers products for sale on the Website and conducts its e-commerce activity exclusively towards its end users.
1.2 These General Terms and Conditions of Sale exclusively govern the offer, submission and acceptance of orders between users purchasing products on the Website and the Seller.
2. HOW TO CONCLUDE A CONTRACT WITH THE SELLER
2.1 To make purchases on the Website, you must create an account by entering the required registration data and clicking the “Register” button in the “My Account” section. You may also create an account during the checkout process before submitting your order to the Seller.
2.2 To conclude the purchase contract for one or more products on the Website (the “Contract”), you must complete the electronic order form and submit it to the Seller electronically, following the relevant instructions. Before submitting the order, you may identify and correct any data entry errors by following the instructions on the Website, or modify the order.
2.3 The publication of products and services on the Website does not constitute a binding offer by the Seller, but rather an invitation to make an offer. The submission of an order by the user therefore constitutes a contractual purchase proposal.
2.4 By submitting the order, the user confirms that they have read and fully accept these General Terms and Conditions of Sale.
2.5 The Contract is concluded when the user receives an email confirming the Seller’s acceptance. This email includes: (i) a summary of the general and specific conditions applicable to the contract, (ii) information on the essential characteristics of the purchased products, (iii) a detailed indication of the price, payment method, delivery costs and any additional charges, (iv) information on the right of withdrawal and, in particular, instructions and the standard withdrawal form referred to in Article 7 below.
2.6 A summary of the order will be stored in our database for the time necessary to process orders and in any case in accordance with the law. You may access your order summary by logging into your account.
2.7 If the products presented on the Website are no longer available at the time the order form is submitted, the Seller will promptly inform you, and no later than thirty (30) days from the day following the submission of your order, of the unavailability of the products and the consequent non-acceptance of the order. If payment has already been made, the Seller will refund the amount paid within 14 days of the order submission, notifying you by email.
2.8 By submitting the order form electronically, you declare that you have read, understood and accepted these General Terms and Conditions of Sale and agree to comply with them. If you do not agree with any of these terms, please do not submit the order form.
3. PRODUCT WARRANTIES AND PRICE INDICATION
3.1 The essential characteristics of the products are presented on the Website within each product sheet. However, images and colors of products offered for sale may not correspond to the actual ones due to the Internet browser and/or monitor used.
3.2 The Seller does not sell used, irregular or lower quality products than the corresponding standards offered on the market.
3.3 Product prices may be subject to change. Please check the final sale price before submitting the order form. In any case, the price charged will be the one indicated on the Website at the time of the order and any subsequent changes (increases or decreases) will not be taken into account.
3.4 The Seller sells and ships products exclusively within Italy. Purchase requests from other EU Member States will be accepted in accordance with Regulation (EU) 2018/302; however, in such cases, the user must arrange with the Seller for collection in Italy or organize cross-border delivery at their own expense.
4. PAYMENTS
4.1 All product prices published on the Website are in Euro and include VAT.
4.2 For payment of the product price and shipping costs, you may use one of the methods indicated in the order form.
4.3 In the case of payment by credit card, financial information (such as card number or expiry date) will be transmitted via a secure banking network to a remote electronic payment service provider, without third parties having access to it. Such information will only be used to complete the purchase or process refunds, or to prevent/report fraud.
4.4 The price for the purchase of products and shipping costs will be charged to your account at the time of order confirmation referred to in Article 2.5 above.
5. SHIPPING AND DELIVERY OF PRODUCTS
Each product sheet indicates estimated delivery times. For further details on shipping and delivery methods, please contact our Customer Service at the addresses indicated in Article 6 below.
6. CUSTOMER SERVICE
You may request any information from the Seller by writing to info@cristinaferrariofficial.it
7. RIGHT OF WITHDRAWAL
7.1 The consumer – meaning a user purchasing for purposes unrelated to business, commercial, craft or professional activities – has the right to withdraw from the contract without penalty and without giving any reason within 14 (fourteen) working days from:
a) in the case of a single product order, the day on which the user or a third party other than the carrier and designated by the user acquires physical possession of the product;
b) in the case of multiple orders with separate deliveries, the day on which the user or a third party acquires physical possession of the last product;
c) in the case of delivery of goods consisting of multiple lots or pieces, the day on which the user acquires physical possession of the last lot or piece.
7.2 To exercise the right of withdrawal, you must inform the Seller of your decision. You may: (i) use the standard withdrawal form available on the Website, or (ii) submit any other explicit statement.
7.3 You must return the products within 14 days at your own expense.
7.4 The Seller will refund all payments within 14 days, using the same payment method.
7.5 If withdrawal is not exercised correctly, no refund will be issued.
7.6 You are responsible for any diminished value of the goods.
7.7 The Seller will verify returned goods and confirm acceptance.
7.8 The right of withdrawal does not apply to customized, sealed, perishable products or as otherwise provided by law.
8. WARRANTY
8.1 All products are covered by the legal guarantee of conformity.
8.2 The guarantee applies only to consumers.
8.3 The Seller is liable for defects within 2 years.
8.4 Damage due to misuse is excluded.
8.5 Remedies include repair, replacement, price reduction or contract termination.
8.6 The Seller will indicate refund or return methods.
8.7 Contact customer service for defects.
8.8 The Seller will respond with instructions.
9. PRIVACY
9.1 You can find information in the Privacy Policy section.
9.2 Please also read the Terms of Use.
10. APPLICABLE LAW AND DISPUTE RESOLUTION
10.1 These Terms are governed by Italian law.
10.2 Jurisdiction is Turin, unless otherwise required.
10.3 Consumers may refer to their local court.
10.4 Online dispute resolution services are available.
10.5 ADR bodies may be used.
10.6 The EU ODR platform is available.
10.7 EU consumers may use small claims procedures.
11. AMENDMENTS AND UPDATES
These Terms may be updated at any time and are available on the Website.
TERMS OF USE OF THE WEBSITE
The Website is owned by CF Studio di Cristina Ferrari, with registered office at Via Cosseria, 9, 10131 – Turin (TO), VAT no. 113808880010, Tax Code and registration number with the Companies Register held by the Chamber of Commerce of Turin no. FRRCST58L66H823W, registered in the Economic and Administrative Index under no. TO-1208999, Share Capital Euro 20,000.00, certified email cfstudio@mailcertificato.it, email info@cristinaferrariofficial.it.
Access to and use of the Website are governed by these terms of use (the “Terms of Use”).
Access to and use of the Website, as well as the purchase of products on the Website, require that you read, understand and accept these Terms of Use.
For information regarding the processing of personal data, please refer to the “Privacy Policy” section. CF Studio di Cristina Ferrari may modify or update, in whole or in part, these Terms of Use at any time. Any changes or updates shall be effective and binding as soon as they are published on the Website in this section. You are therefore requested to regularly access this section to verify the publication of the most recent and updated Terms of Use of the Website.
Please remember that you are solely responsible for your use of the Website and its contents. CF Studio di Cristina Ferrari shall not be held liable for any use of the Website that does not comply with applicable laws and regulations, or for the use of its contents by any of its users, except in cases of wilful misconduct or gross negligence.
In particular, you shall be solely responsible for browsing, accessing and using the Materials, as defined in section 2 below, as well as for communicating incorrect, false or third-party data without their consent, and for any improper use thereof.
Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user’s own choice and risk, any liability for damage to computer systems or loss of data shall rest solely with the user and cannot be attributed to CF Studio di Cristina Ferrari. CF Studio di Cristina Ferrari declines any liability for damages resulting from inaccessibility of the service or damages caused by viruses, corrupted files, errors, omissions, service interruptions, network issues, provider-related problems, telephone and/or telematic connections, unauthorized access, data alterations, or malfunctioning of the user’s electronic devices.
The user is responsible for safeguarding and properly using their systems and personal data, as well as for any harmful consequences or damages that may arise to CF Studio di Cristina Ferrari or third parties as a result of improper use, loss or theft of such information.
1. PRIVACY POLICY
Please carefully read the Privacy Policy, which applies whenever you access the Website and use its services. The Privacy Policy helps you understand how your personal data is collected and used through the Website and for what purposes.
2. INTELLECTUAL PROPERTY RIGHTS
The contents of the Website, including but not limited to trademarks, distinctive signs, domain names, models, trade dress elements, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, illustrations, logos, the implementation and use of the Website, the structure and organization of its contents, the collection and organization of data and information, and any other material in any format published and/or made available on the Website and/or reproduced through it, including colors, web pages, graphics, schemes, tools, fonts and design, diagrams, layout, methods, processes, functions and software (the “Materials”), are the exclusive property of CF Studio di Cristina Ferrari or are used under license or otherwise lawfully, and are protected by copyright and intellectual and/or industrial property laws.
The Website is intended for private use, for the user’s personal and non-commercial purposes. The Materials on the Website are provided solely for informational and/or promotional purposes.
It is not permitted, in any form, by any means or for any purpose, in whole or in part, to reproduce (except for personal and non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to or otherwise modify, create or use derivative works, sell or participate in any sale, without the prior written consent of CF Studio di Cristina Ferrari and, where necessary, of other rights holders indicated by it.
Downloading or copying, where expressly authorized in writing by CF Studio di Cristina Ferrari, does not confer any right, title or interest in the Materials to the user.
3. PRODUCTS AND TRADEMARKS
The Website may display trademarks registered by the Website owner and/or third parties, used solely to distinguish and describe the products offered for sale or to illustrate the professional background of the designer.
Any unauthorized use of such trademarks is prohibited. It is strictly forbidden to use these trademarks or any other distinctive signs on the Website to unfairly benefit from their distinctive character or reputation, or in a manner that may harm them or their respective owners.
4. LINKS TO OTHER WEBSITES
The Website may contain hyperlinks (so-called “links”) to other websites that are not related to the Website or to CF Studio di Cristina Ferrari. The latter shall not be held responsible for the content of such websites or for the rules they adopt, including with regard to privacy and the processing of personal data during your browsing activities.
5. LINKS TO THE WEBSITE
Anyone interested in creating links to the homepage or other publicly accessible pages of the Website is requested to contact CF Studio di Cristina Ferrari at the following email address: ufficiostile@cf-studio.it. CF Studio di Cristina Ferrari will evaluate whether to accept the request and will notify the applicant.
In any case, authorization to create links is granted free of charge and on a non-exclusive basis. CF Studio di Cristina Ferrari reserves the right to refuse links to the Website in cases where the applicant has previously engaged in unfair commercial practices, actions of unfair competition, or where disputes have arisen, or where such conduct is reasonably feared in the future, including actions that may damage the reputation of the designer Cristina Ferrari, CF Studio di Cristina Ferrari, the Website or its services. Deep linking (such as deep frames or deep links) and the unauthorized use of meta-tags are prohibited without prior consent.
6. APPLICABLE LAW AND DISPUTE RESOLUTION
These Terms of Use are governed by Italian law and subject to Italian jurisdiction.
Any dispute arising from or related to these Terms of Use shall fall under the exclusive jurisdiction of the Court of Turin. However, if the user qualifies as a consumer, jurisdiction shall lie with the court of the user’s place of residence or domicile, where applicable under Italian Consumer Code provisions.
Users residing in another EU Member State may also access the European Small Claims Procedure established by Regulation (EC) No. 861/2007 of the European Parliament and of the Council of 11 July 2007, provided that the value of the claim does not exceed €5,000, excluding interest, fees and expenses. The regulation text is available at www.eur-lex.europa.eu.
